Sky Smile Frequent Flyer Program provides exclusive privilege for members by delivering Award Ticket on MAI & Mingalar flights.

The airlines reserve the right to change the miles as redeemed as per the airlines' Commercial or Operational requirements.

Rules and Regulations for Redeem Miles

  • Ruby and Diamond tires are eligible to redeem Award Ticket.
  • To redeem Award Ticket, members are required to via email at This email address is being protected from spambots. You need JavaScript enabled to view it.
  • MAI & Mingalar need to receive your Award Ticket Request (14) working days prior to the travel date.
  • Mile redemption is based on miles provided in the Mileage Calculator of the membership account.
  1. If you want to redeem the ticket with Economy Class, you have to use 10 times of Eco Flexi Earning Miles + Airport Taxes.
  2. If you want to redeem the ticket with Business Class, you have to use 10 times of Business Flexi Earning Miles + Airport Taxes.
  • The award tickets can’t be claimed in the Black Out Holiday Dates set up by the Airline.
  • The Award tickets cannot be canceled, information changed, exchanged, transferred, inherited or misused.
  • Any taxes, surcharges, or duties arising out of or in connection with the receipt of the Award or benefits shall be the responsibility of and bonded by the passengers.
  • MAI & Mingalar shall not accept any responsibility or liability in the event of non-availability, the impossibility of reservation, or issuance of an Award due to or connection with the termination of the partnership, the charging of flight schedule, or any other reason beyond control.

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